Responsible Gambling Policy

We take responsible gambling seriously at Emberbet. Our goal is to help you enjoy betting and casino play in a way that stays safe and under control. We provide clear tools and guidance so you can manage your activity, set sensible limits and get support if gambling stops being fun.

Player protection principles

We aim to protect customers by promoting safer-play measures, preventing access by under‑18s and identifying signs of harm early. We treat customer safety as a priority and apply fair account reviews, privacy safeguards and data protection aligned with standard industry practice.

Activity-control tools

You can control how you play at any time using the tools in your account. These are designed to be simple to set up and quick to change when you need them. We encourage regular use of these settings to keep play within personal limits.

Deposit limits

Set daily, weekly and monthly deposit limits to manage how much you put into your account. Limits are applied immediately when lowered and can only be increased after a cooling-off period to prevent impulsive changes. We recommend starting with a limit that matches your regular entertainment budget.

Loss limits

Loss limits let you cap total net losses over a chosen period. This helps you avoid chasing losses and keeps spending predictable. Loss limits can be used alongside deposit limits for tighter control of your activity.

Time limits and session controls

Use session timers and reality checks to monitor how long you play. You can set automated reminders to appear after a set session length or enable forced breaks if you want to step away. Short time-outs are useful when you need a quick pause, while longer breaks are available if required.

Self-exclusion

If you need a longer break, self-exclusion is available for set periods or permanently. When you self-exclude, your account is closed for the selected period and you will not receive marketing communications. If you need help choosing the right option, contact our support team through the site.

Signs of problematic behaviour

Look out for warning signs such as betting more than you can afford, spending longer than intended, borrowing money to gamble, or hiding activity from friends and family. If you recognise these signs in yourself or someone else, consider using limits, time-outs or self-exclusion and seek advice.

Tips for staying in control

Decide a budget before you play, use deposit and loss limits, set session time limits, avoid gambling when upset or intoxicated and don’t chase losses. Treat gambling as entertainment, not a way to make money, and keep a clear record of time and spend.

Professional help and support organisations

If you need additional support, organisations such as GamCare and Gambling Therapy offer confidential advice, helplines and treatment options in the UK. You can also contact our customer support via the site for guidance on available tools and how to access external help.