Emberbet Casino Terms of Use

This page sets out the terms and conditions that apply to your use of Emberbet. It explains the relationship between us and our players, and the basic rules that govern accounts, deposits, promotions and disputes. We ask that you read these terms carefully before using the site or placing bets. By registering or using the services you agree to comply with these rules and any additional terms that apply to specific products or promotions.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household or address unless we agree otherwise in writing. You must not share login details or allow others to access your account. If you suspect unauthorised access you must notify us immediately and change your password.

We may require identity and address verification before allowing deposits, placing bets or approving withdrawals. Failure to provide requested documents may result in restrictions, suspension or closure of your account. We reserve the right to close accounts that breach these rules or where fraud, money laundering or other criminal activity is suspected.

Eligibility requirements

To use Emberbet you must meet the applicable minimum age and legal requirements in your jurisdiction. You must not remain registered if local law prohibits participation. We may block registration or play from certain countries and will rely on the information you provide and technical checks to determine eligibility.

Providing false or incomplete information during registration or during verification checks is a breach of these terms and may lead to account suspension, forfeiture of funds and reporting to relevant authorities where required by law.

Acceptable platform use

Our services must be used lawfully and in line with these terms. You must not use automated systems, bots, collusion or other methods to gain an unfair advantage or to manipulate outcomes. Attempting chargebacks, bonus abuse, or other fraudulent activity will result in account restrictions and loss of funds.

We may monitor play for suspicious patterns and apply limits or account actions if risks are identified. Where we reasonably suspect misuse we may withhold funds pending investigation.

General bonus and promotion rules

Promotions and bonuses are subject to their specific terms and the general rules here. Promotional offers may include wagering requirements, game restrictions, maximum bet limits and expiry periods. Where a promotion has separate terms those terms take precedence for that offer.

Any abuse or manipulation of promotional offers may result in bonus removal, cancellation of winnings and account closure. Bonus funds are not withdrawable until any applicable conditions have been met.

Deposits and withdrawals

We support multiple payment methods in GBP and other currencies. We will normally return funds by the method used to deposit where possible. Withdrawals may require additional verification and may be subject to limits or staged processing for security and compliance reasons.

We do not generally charge internal fees but third parties such as banks or wallet providers may apply charges. If additional documentation is required to process a payment we will notify you and hold the transaction until checks are complete.

Dispute resolution

If you have a complaint please contact our support team via [email protected] or through live chat. We will aim to resolve disputes promptly and fairly under our internal complaints procedure. If a matter remains unresolved you may have the right to refer it to an independent dispute resolution service depending on local law.

Updates to terms and conditions

We may amend these terms from time to time. Material changes will be communicated by email or notice on the site. Continued use of our services after changes are posted constitutes acceptance of the revised terms. We may also suspend or terminate services for maintenance, security or regulatory reasons with appropriate notice where possible.