Privacy Policy

This Privacy Policy explains how Emberbet collects, uses and protects personal information when you register for an account, use our services or visit our website. We take your privacy seriously and describe here the types of information we process, how we use it, the choices you have, and how we keep your data secure.

Types of data we collect

We collect different categories of information depending on how you use our services. This includes data you provide directly and information collected automatically.

Personal data

Identity and contact details: full name, date of birth, postal address, email address and telephone number.
Verification documents: government ID, proof of address and other documents required for identity checks and KYC.
Account details: username, password (stored securely) and communication preferences.

Technical data

Device and connection information: IP address, browser type, device identifiers and operating system.
Usage and behavioural data: pages visited, session times, clicks and game/activity logs.
Cookies and similar technologies used to remember preferences and improve site performance.

Transactional data

Payment and transaction records: deposit and withdrawal details, payment method information and transaction history.
Betting and gaming activity: stakes, results and balances to administer accounts and comply with regulatory obligations.

How we use your information

To provide and operate accounts, process payments and deliver the services you request.
To verify identity, prevent fraud, and meet legal and regulatory obligations.
To maintain account security, investigate suspicious activity and enforce our terms.
To communicate important account information, updates and service notices.
To analyse usage trends, improve our services and personalise your experience where you have consented.

Data protection practices

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. These measures include encryption of data in transit, controlled access to systems, regular security reviews and staff training on data handling. Access to personal information is limited to personnel and third parties who need it to provide services or comply with legal duties.

Cookies and tracking technologies

We use cookies and similar technologies to enable site functionality, remember preferences, and gather analytics. You can manage cookie preferences through your browser or via our cookie settings where provided. Blocking certain cookies may affect how features of the site work.

User rights

You have rights regarding your personal data, including the right to access, correct or delete information, the right to restrict or object to processing, and the right to data portability where applicable. You may also withdraw consent for direct marketing at any time.

Access, correction and deletion of data

To request access, correction or deletion of your personal information, contact our support team at [email protected]. We will respond to valid requests and may need to verify your identity before acting. In some cases we may retain certain information as required by law or for legitimate business purposes.

Information sharing and third parties

We may share personal data with service providers who perform functions on our behalf, such as payment processors, identity verification services and technical providers. We may also disclose information where required by law or to prevent fraud. When data is transferred internationally we use appropriate safeguards to protect it.

Privacy policy updates

We review this policy periodically and may update it to reflect changes in our practices. Material changes will be communicated by notice on our site or through your account. Please check this page regularly for the latest version.