These Terms and Conditions set out the rules governing use of the Emberbet platform and explain the relationship between Emberbet and people who register accounts. They describe user obligations, the conditions for playing, funding and withdrawing from accounts, and the procedures we follow where checks, restrictions or disputes arise. By registering or using an account you accept these terms and any additional site rules that apply to specific products, promotions or services.
Account holders must keep login details secure and must not share access with others. You are responsible for all activity on your account unless you notify support promptly of unauthorised use. We may require proof of identity, address or payment method at any time to verify your account; until verification is complete access to some features (including withdrawals) may be restricted. You must provide accurate, current information and inform us of any changes.
Only persons who meet minimum age and local legal requirements may open an account. Accounts are limited to one per person, household and payment method unless otherwise agreed in writing. We may refuse registration or block access where local law or our policies prohibit participation. By registering you confirm you are eligible to use the services offered in your territory.
Use of the site must not breach applicable law or these terms. Prohibited activity includes fraud, money‑laundering, use of automated betting tools, collusion, chargeback abuse and any attempt to manipulate game outcomes or promotions. Interfering with platform services, distributing malicious software or accessing another person’s account is forbidden. We may suspend, restrict or close accounts and withhold funds where prohibited activity, breach of terms or suspicious behaviour is detected.
Promotions and bonuses are subject to specific promotional terms in addition to these general terms. Offers may require opt‑in, qualifying deposits or play and often carry wagering, contribution and maximum‑bet conditions. Certain games or markets may be excluded from bonus play. Bonuses and related winnings may expire if conditions are not met; abuse of offers may result in forfeiture. Always check the current promotion terms before claiming an offer.
Payment methods, minimums and limits are displayed in the cashier and may vary by method and jurisdiction. We may require that withdrawals be made to the same payment method used for deposits, subject to method availability. Third‑party fees may apply. Withdrawal requests may be subject to verification and enhanced due diligence; large or irregular requests may be paid in instalments pending completion of checks. Processing times depend on the chosen method and may be extended where compliance checks are required.
If you have a complaint about your account, a transaction or the application of these terms, contact customer support in the first instance. We will aim to investigate and respond within a reasonable time. If a matter cannot be resolved through our internal complaints process you may seek independent advice or use any external mechanisms available in your jurisdiction. Decisions made following our investigations will be communicated and, where relevant, reflected in account balances.
We may amend these terms from time to time. Material changes will be notified via the site or by email where feasible. Continued use of the services after notification constitutes acceptance of the revised terms. It is your responsibility to review the terms regularly; if you do not accept an update you should stop using the services and close your account in accordance with the account closure process.
